Plasma Systems, Inc.     |     11601 N. Houston Rosslyn Rd.  Houston, Tx  77086     |     Phone:  832-243-9900

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Leading the way with great service.

USA Equipment Service

 

1-832-243-9900

1-832-243-9901 (FAX)

8:00 AM to 5:00 PM CST Monday - Friday

Excludes holidays

E-mail:  service@plasmasystemsinc.com

 

Plasma Systems Inc. Customer Support

 

Plasma Systems service representatives are devoted to providing the best possible customer service and believe that friendly, knowledgeable service is a key factor in customer satisfaction. Our technical staff is factory trained by one or more of our major component suppliers. Feel confident when calling us for service knowing your technician is part of a team dedicated to keeping your plasma system productive.

 

Our dedicated service representatives provide in-depth customer assistance to answer your technical questions, place parts orders, as well are able to troubleshoot any system problems.

 

 

Remote Support:

 

Leading the way in service, our technicians have the capability to remotely run and check system diagnostics. If our technicians are able to remotely fix the issue, it saves your company the cost and downtime associated with a field technicians visit. This has proven to be a great tool. Our team, one of the pioneers in this service, is here to support you.

 

  • Fast and secure connectivity
  • Safe remote access to the InSight Controller to view and modify setups
  • Ability for your management team to login and monitor production included

 

Field Services:

 

Plasma Systems Field Service Technicians have the technical training as well as extensive factory training in the use of Plasma Systems equipment and OEM products. The technicians provide:

 

  • Emergency field support with an average response time of 24 hours or less
  • New equipment installation and start-up service: Comprehensive training for equipment operators and maintenance personnel
  • Equipment enhancement, we have the capability to modify, upgrade and enhance systems to meet customers changing needs and increase system performance and productivity.

 

Warranties and Service Contracts:

 

All of our systems and equipment carry comprehensive warranties.  Service and support programs are also available to ensure that Plasma Systems products maintain maximum available uptime.

 

Preventive Maintenance (PM) contracts for our systems are tailored to meet the needs of individual customers, including coordinating efforts with in-house maintenance staff.  Designed to keep downtime as low as possible, Service Contracts include scheduled Preventative Maintenance (PM) which help keep your systems operating more efficiently, are tailored to system type, environmental factors, hours of operation, and customer needs.

 

Allow Plasma Systems Service Technicians to perform on site maintenance including but not limited to:

 

  • Plasma tuning for power and stability
  • Inspecting and adjusting mechanics
  • Answering questions about the product

We stock an extensive line of consumables for most mechanized plasma and oxy-fuel applications.

Call Plasma Systems Inc. for all of your consumable needs.

 

Proven Systems + Outstanding Service

Proven Systems + Outstanding Service

Proven Systems + Outstanding Service

Proven Systems + Outstanding Service

Plasma Systems Inc

11601 North Houston Rosslyn Road,

Houston Tx 77086

Copyright © 2018 Plasma Systems, Inc. All rights reserved.